Unable to create pdf using images

1. Device make and model (e.g., Samsung Galaxy S23, iPhone 15) OnePlus 15R
2. Operating System and version (e.g., Android 14, iOS 17.4) Android 16
3. Adobe Scan app version (Check in App Store / Play Store > Installed) 26.10.12
4. Approximate number of images you were trying to convert to PDF - Tried 133 to 100 then 50
5. Average file size or resolution of the images (if known) Maybe MB
6. Were the images taken within Adobe Scan, or imported from your gallery? imported from gallery screenshot taken from Instagram 
7. Is your device storage close to full? nope 190GB free out of 512GB
8. Are you on a Wi-Fi or mobile data connection during the process? WIFi at home and office, 2 hours commutation time using mobile service, last 2 days the conversion going on
9. Any error messages shown (if any), even briefly? Nil 

Hi ​@sreeramkr,

Thank you for reaching out!
We're sorry to hear you're experiencing this issue with Adobe Scan. We completely understand how frustrating it must be to have a PDF creation task stuck for 2 days with no way to cancel it.

This appears to be related to a large image batch being processed without a defined upper limit, causing the task to hang indefinitely. We are looking into this.

In the meantime, please try the following steps:

1. Force-stop the Adobe Scan app (not just restart — go to Device Settings > Apps > Adobe Scan > Force Stop)
2. Clear the app cache (Settings > Apps > Adobe Scan > Storage > Clear Cache)
3. Reopen the app and check if the stuck task has cleared
4. If the task is still stuck, try signing out of your Adobe account within the app and signing back in
5. As a last resort, uninstall and reinstall Adobe Scan from the App Store / Play Store
6. To help us investigate and escalate this further, could you please share the following details?
7. Device make and model (e.g., Samsung Galaxy S23, iPhone 15)
8. Operating System and version (e.g., Android 14, iOS 17.4)
9. Adobe Scan app version (Check in App Store / Play Store > Installed)
10. Approximate number of images you were trying to convert to PDF
11. Average file size or resolution of the images (if known)
12. Were the images taken within Adobe Scan, or imported from your gallery?
13. Is your device storage close to full?
14. Are you on a Wi-Fi or mobile data connection during the process?
15. Any error messages shown (if any), even briefly?

Thank you for your patience and we'll follow up as soon as possible.

~Tariq