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mikec3615718
Participant
October 2, 2018
Answered

Unable to flatten copy with new update 18.09.13

  • October 2, 2018
  • 7 replies
  • 4960 views

I used to be able to click the share button, then select share flattened copy.  With the new update, I am no longer able to do this.  Every copy I share is still editable. 

This topic has been closed for replies.
Correct answer MobileDeveloperCK

Hi all,

We just released Acrobat Reader 18.12.00 to the App Store on December 14, 2018.

This release contains the flattening capability that was restored due to popular demand.

Please see the updated forum FAQ document for more details.

How to share a flattened copy of a PDF document

Would you please update to 18.12.00 and provide us feedback?

Thank you for your help and patience!

7 replies

M
MobileDeveloperCKCorrect answer
Legend
December 15, 2018

Hi all,

We just released Acrobat Reader 18.12.00 to the App Store on December 14, 2018.

This release contains the flattening capability that was restored due to popular demand.

Please see the updated forum FAQ document for more details.

How to share a flattened copy of a PDF document

Would you please update to 18.12.00 and provide us feedback?

Thank you for your help and patience!

ajc123
ajc123
Participant
November 6, 2018

I’m having the similar issue. I’ve tried all of the solutions, but none of them have worked.

If the “Flatten Copy” aspect of the program is not available then Acrobat becomes useless for me.

M
MobileDeveloperCK
Legend
October 8, 2018

Hi all,

The "Share Flatten Copy" option is no longer available via Share in Acrobat 18.09.13 or later.

However, there is a way to generate a flattened copy in Acrobat.  Please take a look at this forum document.

How to share a flattened copy of a PDF document

Sorry for the inconvenience caused.

Alliance IT
Alliance IT
Participant
October 8, 2018

That was a really useful feature and part of the reason why we used Acrobat, not sure why it was removed.

We might stick to the 'Create PDF' option I mentioned above for the moment. It is the same amount of taps but you don't need to pinch and zoom.

M
MobileDeveloperCK
Legend
October 8, 2018

Hi Alliance IT,

Yes, that's another way to do it.

However, please note that the 'Create PDF' option is not Acrobat's flattening option. Thus, your results may vary depending on the types of comments/annotations and form fields that are contained in the PDF document that you are trying to flatten.

Thank you.

paumarie
paumarie
Participant
October 8, 2018

Hi!

Still same issue even with the version 18.09.14 update.

Please include in the fix the "share flattened copy" option.

Thank you!

ivanb72935006
ivanb72935006
Participant
October 5, 2018

Ad oggi non si riesce a condividere una copia a livello singolo, spero vivamente che si trovi una soluzione il prima possibile

Alliance IT
Alliance IT
Participant
October 5, 2018

We have the same issue on iOS 12.

We are currently testing the following workaround:

Press the Share icon 

From the pop-up select Share a Copy then Create PDF.

Press the Share icon then select the required app to receive the flattened copy.

This will use inbuilt iOS functionality to create a new PDF from the existing one.

Meenakshi_Negi
Meenakshi_Negi
Legend
October 3, 2018

Hi Mikec,

Thank you for reporting the issue.

Could you please confirm if you are on an Android device or on iOS?

Please share the OS version installed on the device.

We are replicating the issue on our end.

Will update you once we have any information on this.

We appreciate your patience.

Regards,

Meenakshi

    K
    kimberleys73261786
    Participant
    October 3, 2018

    This is the same with mine I’m using iOS

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