Participant

Answered

Unable to get refund for my subscription placed accidentlly

3 replies
1168 views
Translate

I have accidebtly got subscribed and the amount got deducted for which I have request for refund multiple times but failed.

Worst experience ever do not know how to get my refund back

Cancel subscription

This topic is closed to new replies. Start a new post to keep the conversation going.

Krutikka DCorrect answer

Participating Frequently

Hello @defaultlja0xyfzook4

I hope you're doing good, and sorry for the delayed response.

For cancellation and refund, you need to connect with the particular store you purchased the application from, as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation, please refer to:

For Android - https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

For Desktop applications -

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

I hope it helps.

Regards,

Krutikka

J

jackb89769045

Participant

I like to cancel my subscrition to AI that I made by mistake

Translate

Krutikka D

Participating Frequently

Hello @jackb89769045

I hope you're doing great, and sorry for the issue you have experienced.

As per my understanding, you want to cancel your subscription.

Please refer to this article for the same: -

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Let me know if this works.

Regards,

Krutikka

Translate

Krutikka DCorrect answer

Participating Frequently

Hello @defaultlja0xyfzook4

I hope you're doing good, and sorry for the delayed response.

For cancellation and refund, you need to connect with the particular store you purchased the application from, as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation, please refer to:

For Android - https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

For Desktop applications -

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

I hope it helps.

Regards,

Krutikka

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.