Unable to open or forward PDF documents in whatsapp

Forum|Forum|4 years ago
June 25, 2021
2 replies
1348 views

Hello

Recently I can't open a pdf file on WhatsApp (it tells me the file couldn't

be accessed check your connection or make the file name shorter). It is very frustrating. I can open documents out of WhatsApp but not in the app.

Please help to solve this problem.

Regards

View or share PDFs

This topic has been closed for replies.

jane-e

Community Expert

@Dr. Mohammedali5C66 wrote:

Recently I can't open a pdf file on WhatsApp

Are you using Acrobat Reader for Mobile where you posted? If you are trying to open a PDF in WhatsApp, you need to ask at the WhatsApp Help Center, as we cannot help you with WhatsApp.

https://faq.whatsapp.com/?lang=en

Please let us know if we can help you with Acrobat Reader for Mobile.

Jane

Ria Tagra

Inspiring

Hi @Dr. Mohammedali5C66

Hope you are doing well.

Sorry for the delayed reposne. I would like to inform you that we have released new version of Adobe Acrobat Reader Mobilei.e version 21.10.00. Please update your application and let us know if still face the same issue.

For more help please refer to: https://www.adobe.com/devnet-docs/ios/android/en/index.html

Your response awaited.

Regards

Ria

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