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Olav23266296sn84
Participant
February 21, 2022
Question

Unable to open passwords-protected PDF on iPad

  • February 21, 2022
  • 1 reply
  • 401 views

I am not able to open a password-protected PDF file with acrobat reader on my iPad but can open the same file with acrobat reader on my iMac. Do I have to select another acrobat reader for iPad than the standard (free) acrobat reader?

 

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
February 22, 2022

Hi @Olav23266296sn84 

 

Please make sure that you are putting in the correct password. And confirm a few more details.

1. Is there any error message while trying to open the PDF on iPad?

2, Did you try some other password-protected PDFs, is it happening with them also?

 

~Harsh

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