Unable to open PDF file in whatsapp through mobile- Samsung Note 9

while opening of pdf file in whatsapp through mobile it show error message that " cannot open the file ...

cannot identify the file format

please help me

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Community Manager

Hello,

Hope you are doing well. I am sorry for the delayed response and the experience you had with opening PDFs using Whatsapp.

Just so that we can understand better, could you please share a screen recording of the entire scenario that's happening.

Also, while you do that, you can try opening the file through File Manager as you might have downloaded it when you received it through WhatsApp.

Thanks,

Souvik.

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