Skip to main content
W
warm_Diamond5ECC
Participant
July 31, 2020
Question

Unable to open PDF from my iPhone

  • July 31, 2020
  • 2 replies
  • 1353 views

I am unable to open PDFs from my iPhone. Is there anything I can do to fix this? 

This topic has been closed for replies.

2 replies

N
NeilT49
Participant
August 7, 2020

I have the same problem on my iPad using Reader. it says it can't open the file because it may be damaged or corrupted. The same files can be opened on my desktop using Windows 10.

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
August 7, 2020

Open that PDF with Acrobat in your desktop computer.

 

Go to File--->> Properties  ---->> Description tab.

 

Confirm in which application or program this PDF was created with.

 

It is possible that this PDF might've been created with InDesign or LiveCycle Designer, for example.

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
August 6, 2020

In which app are you not able to open PDFs?

 

Is it just one PDF or every PDF i n your  mobile device that is not opening?

 

 

 

 

W
warm_Diamond5ECCAuthor
Participant
August 6, 2020

I have noticed it's any PDF I have received via email or any that I have saved on my phone. 

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
August 7, 2020

Waht program are you using to open the PDFs?

 

Is it happening with every PDF viewer or just the Acrobat Reader mobile app?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices