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Participant
April 13, 2021
Answered

Unable to rename files

  • April 13, 2021
  • 2 replies
  • 1052 views

Compared to apple which you can rename a file and also make a new folder, you cannot do that to Android? Am I missing something?

This topic has been closed for replies.
Correct answer Ria Tagra

Hi DARWIN5FE8,

 

Hope you are doing well.

Thank you for posting your query here. Could you help me with few details to understand your issue better?

  1. OS version and application version?
  2. Make and model of your device?

 

To rename a file:

  • From any file list, including Home, Files, and a list of search results:

    1. Tap three dots...

    2. Tap 

    3. Enter a name.

    4. Tap Rename.


For more help refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html#rename-files

 

Let us know how it works at your end. If you have any further queries please feel free to reach. 

 

Regards

Ria

2 replies

Ria Tagra
Ria TagraCorrect answer
Inspiring
April 15, 2021

Hi DARWIN5FE8,

 

Hope you are doing well.

Thank you for posting your query here. Could you help me with few details to understand your issue better?

  1. OS version and application version?
  2. Make and model of your device?

 

To rename a file:

  • From any file list, including Home, Files, and a list of search results:

    1. Tap three dots...

    2. Tap 

    3. Enter a name.

    4. Tap Rename.


For more help refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html#rename-files

 

Let us know how it works at your end. If you have any further queries please feel free to reach. 

 

Regards

Ria

Participant
September 4, 2023

Hello,

 

having the same issue 16.6 iOS. Following these steps I still get the error 'unable to rename your file'

jane-e
Community Expert
Community Expert
September 4, 2023

@Ebony31226482oytt 

 

The directions are the same for iOS as they are for Android (the original question). Here is the link:

 

https://www.adobe.com/devnet-docs/acrobat/ios/en/managefilesfolders.html#rename-files

 

 

Can you show a screenshot of what you are seeing, including the name you are trying to use? Possibly you have an illegal character and need to change the name slightly.

 

Jane

 

Bernd Alheit
Community Expert
Community Expert
April 14, 2021

Have read the help of Acrobat Reader?