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Answered

Unable to rename files

Forum|Forum|5 years ago
April 13, 2021
2 replies
1098 views

Compared to apple which you can rename a file and also make a new folder, you cannot do that to Android? Am I missing something?

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Correct answer Ria Tagra

Hi DARWIN5FE8,

Hope you are doing well.

Thank you for posting your query here. Could you help me with few details to understand your issue better?

OS version and application version?
Make and model of your device?

To rename a file:

From any file list, including Home, Files, and a list of search results:
1. Tap three dots...
2. Tap A
3. Enter a name.
4. Tap Rename.

For more help refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html#rename-files

Let us know how it works at your end. If you have any further queries please feel free to reach.

Regards

Ria

Ria TagraCorrect answer

Inspiring

Hi DARWIN5FE8,

Hope you are doing well.

Thank you for posting your query here. Could you help me with few details to understand your issue better?

OS version and application version?
Make and model of your device?

To rename a file:

From any file list, including Home, Files, and a list of search results:
1. Tap three dots...
2. Tap A
3. Enter a name.
4. Tap Rename.

For more help refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html#rename-files

Let us know how it works at your end. If you have any further queries please feel free to reach.

Regards

Ria

E

Ebony31226482oytt

Participant

Hello,

having the same issue 16.6 iOS. Following these steps I still get the error 'unable to rename your file'

jane-e

Community Expert

@Ebony31226482oytt

The directions are the same for iOS as they are for Android (the original question). Here is the link:

https://www.adobe.com/devnet-docs/acrobat/ios/en/managefilesfolders.html#rename-files

Can you show a screenshot of what you are seeing, including the name you are trying to use? Possibly you have an illegal character and need to change the name slightly.

Jane

Bernd Alheit

Community Expert

Have read the help of Acrobat Reader?

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