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Known Participant
January 31, 2019
Answered

Unable to sign form

  • January 31, 2019
  • 1 reply
  • 708 views

Good Morning.... I am unable to sign a form with Acrobat Reader for iPhone.  I've installed the most recent version.

The signature tool (pen/quill) doesn't even appear on the screen, so there is no option to use it.

I created the form myself on desktop, and saved it as Reader Extended.

All other fields are fillable, I just cant sign it using my finger (I do have a signature saved on my phone).

Thank You,

AnnaMarie

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Anna,

As you have mentioned above, you have created the form on the desktop application.

You are using the Adobe Acrobat Reader to fill in the form.

In the mobile application, the signature tool is available with the Fill & Sign options.

Once you open the document, click on the blue circle with pencil icon at bottom right of the screen.

Then select Fill & Sign from the list of options appear there on the screen.

Check if that works for you.

If you have created the digital signature field on the document, it will not work on the mobile application.

The mobile application has some limitation. It is not possible to add a digital signature using the mobile application.

You will need a desktop application to add those signatures.

Let us know if you need any help.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
February 1, 2019

Hi Anna,

As you have mentioned above, you have created the form on the desktop application.

You are using the Adobe Acrobat Reader to fill in the form.

In the mobile application, the signature tool is available with the Fill & Sign options.

Once you open the document, click on the blue circle with pencil icon at bottom right of the screen.

Then select Fill & Sign from the list of options appear there on the screen.

Check if that works for you.

If you have created the digital signature field on the document, it will not work on the mobile application.

The mobile application has some limitation. It is not possible to add a digital signature using the mobile application.

You will need a desktop application to add those signatures.

Let us know if you need any help.

Regards,

Meenakshi