Unable to sign in to account on laptop

Forum|Forum|2 years ago
December 21, 2023
1 reply
546 views

I found out I was signed out of my account on all my devices yesterday, I didn't initiate the sign out and have been able to sign in on the ipad and phone but anytime I try signing in on the laptop, I get a feedback saying something went wrong.

This topic has been closed for replies.

S_S

Community Manager

Hi @Peter3437090357rl,

Hope you are doing well. Sorry for your experience with the sign-in experience.

Would you mind sharing a screenshot of the error for a better understanding and assistance?

This could be an issue with the website's cookies and cache. You may also try clearing cache files from your browser and try again.

Hope this helps.

-Souvik

P

Peter3437090357rlAuthor

Participant

This is the image requested for.
Thank you

S_S

Community Manager

Hi @Peter3437090357rl,

I am unable to view the image you shared. Would you mind logging in to the community and then use the "Browse" option to attach the files?

Thanks,

Souvik

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded