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N
Nikichidu
Participant
April 10, 2021
Question

Unable to transmit files

  • April 10, 2021
  • 1 reply
  • 272 views

Hello sir,

I'm using Adobe for long term but this version I'm very dissatisfied because I'm unable to transmit files in order to save my precious files to harddrive. I'm unable to access it from the account it's not showing anything in system files, though files r present. 

Please reply how to copy files present in Adobe reader to my harddrive  through computer.

 

Thank you

This topic has been closed for replies.

1 reply

Ria Tagra
Ria Tagra
Inspiring
April 18, 2021

Hi Nikichidu,


Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. Are you using a reader mobile application?
  2. Make and model of your device?
  3. Application version?
  • You can first try to save files from the reader mobile to your device and then transfer it to your HDD. Files opened with the Acrobat Reader mobile app are automatically saved to your local device.
  • To easily access them from all your devices, simply save your document to Adobe Document Cloud by signing in or creating a free Document Cloud account.
  • You can also upload your files to the document cloud, then try to download files on your system and then transfer them to your HDD.
  • Document cloud - https://documentcloud.adobe.com/link/home/

 

For more help refer to:https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.


Regards

Ria

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