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Participant
August 22, 2023
Question

Unable to upload file

  • August 22, 2023
  • 1 reply
  • 355 views

Since this week I also have a problem in uploading documents. I get an error message: acrobat reader could not open .....pdf because it is either not a supported file type or because the file has been damaged (...)

Last week it all worked perfectly though.

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1 reply

S_S
Community Manager
Community Manager
August 23, 2023

Hi @Monique31818445lk4b,

 

Thank you for reporting in!

 

Would you mind sharing the file with me for investigating further along with the screenshot of the error you see when trying to open it?

 

-Souvik

Participant
August 23, 2023
It works again. I solved the problem myself yesterday. Thank you for your kind attention.
S_S
Community Manager
Community Manager
August 23, 2023

Hi @Monique31818445lk4b,

 

It's great to know that it worked for you.

 

-Souvik