Unable to use Adobe Acrobat app

Question

I get this message immediately after downloading Acrobat Reader for android. I have no chance to sign in or anything and all permissions are on

Souvik Sadhu · Accepted Answer

Hi @Daniel32335302f3zl,

Hope you are doing well. Sorry for your experience!

It looks like you are using an account managed by your organization.

Would you mind following the below steps:

1. Go to Phone Settings-> Apps;

2. Click on Acrobat-> click "Storage"-> click "Clear Data."

3. Once done, restart the device and then try again.

Hope this helps.

-Souvik

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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