Unable to use premium service

Hi there

Hope you are doing well and thanks for reaching out.

I have checked the Adobe account linked with the Adobe ID you are using on this community and unable to track any active/paid subscription.

Please try to restore the purchase via the Acrobat app. Tap on the profile > Subscriptions > restore Purchase and see if that helps https://helpx.adobe.com/acrobat/mobile-app-faq.html

If you think you might have used a different Email ID to subscribe to the Acrobat Premium please share it with us for further tracking it down.