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Participant
September 19, 2024
Question

Unable to use protected pasword fillable form eben when set up correct permissions

  • September 19, 2024
  • 2 replies
  • 1250 views

i created a fillable form, i need to share with customers so they fill and send back, but i dont want anyone able to edit the backgorund or fields, i pasword protected, only to edit pages, i left permissions for access contenct, text and forms, but on iphone it wont let to use the fillable fields, the pasword protected message comes all the time, and user is unable to even write on the fields, this was te purpose of the form, any help i cannot share the password with every customer neither can i send the form open so anyone can replicate it or steal it. need help asap please

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2 replies

Thom Parker
Community Expert
Community Expert
September 19, 2024

What app is being used on the iPhone to view the PDF?  If its not the Adobe Acrobat Mobile Reader then there is no guarantee that the form will operate correctly. 

And the type of password protection on your form is no real protection at all. 

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
PDF Automation Station
Community Expert
Community Expert
September 19, 2024

Please upload a screenshot of your password permissions or upload the document.

Participant
September 19, 2024

Participant
September 19, 2024
MA_TPS_MOBILE_FORM_FULLY_PROTECTED.pdf