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Correct answer S_S

Hi @navi2790152710q0

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing the subscription page of Google Play Store and then check if the subscription for Acrobat Reader Mobile.

 

Also, if the charge is for Acrobat, you might have received an email stating that the charge is for Acrobat. Please share the screenshot for that as well so we can investigate further into the issue.

 

Look forward to hearing from you.

 

-Souvik.

1 reply

N
navi2790152710q0Author
Participant
January 11, 2023

Same happened to me i have been charged 2600 even after canceling the subscription  I need my money back

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
February 1, 2023

Hi @navi2790152710q0

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing the subscription page of Google Play Store and then check if the subscription for Acrobat Reader Mobile.

 

Also, if the charge is for Acrobat, you might have received an email stating that the charge is for Acrobat. Please share the screenshot for that as well so we can investigate further into the issue.

 

Look forward to hearing from you.

 

-Souvik.

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