Skip to main content
Participant
March 27, 2022
Question

Unauthorized charges

Hi good day, im still trying to hold my emotions and still be patient about this charges that you been done.Can someone explain to me why I was been charged 266.99aed for the subscription that i already canceled or Unsubscribe before the 7adys free of trial that you been stated before i made the subscription!? And do you think it was fare to take this amount of money that already consederd 1year payments.!!!

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Participant
March 27, 2022

It even reminded me for the nexth year payment charges. 

Translate
Harsh Vardhan Pareek
Participating Frequently
March 29, 2022

Hi @elrico23770887i2hb 

 

Sorry for the trouble. Here is a discussion link on the cancellation and refund issue. Kindly check out the correct answer steps provided there and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Thanks,

Harsh

Translate