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Participant
June 15, 2022
Question

Unauthorized membership and fee scam!

  • June 15, 2022
  • 1 reply
  • 607 views

I never authorized a year membership only a free trial and can't unsubscribe or cancel this on my iPhone!! Scam!! 

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
June 16, 2022

Hi @Michael248855709o9s 

 

Sorry for the trouble you are facing. We only offer the 7-day free trial for yearly subscriptions you can cancel on or before 7th day and you won't be charged. For cancellation and refund kindly check this discussion link and let us know if that helps: https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Thanks,

Harsh