Unhappy

I tried to start a 7 day free trial to be charged on my account and I'm unable to cancel?

Correct answer Amal.

Hi there

Hope you are doing well and thanks for reaching out.

I have checked the Adobe account linked with the Adobe ID you are using on this community and found an Acrobat premium 7-day trial bought today.

To cancel your free Adobe trial, please check the steps shared in the help page https://adobe.ly/4cjdGjA and see if that works.

Let us know if you experience any trouble and need more help.

Correct answer

Community Manager

Hi there

Hope you are doing well and thanks for reaching out.

I have checked the Adobe account linked with the Adobe ID you are using on this community and found an Acrobat premium 7-day trial bought today.

To cancel your free Adobe trial, please check the steps shared in the help page https://adobe.ly/4cjdGjA and see if that works.

Let us know if you experience any trouble and need more help.

Sign up