Skip to main content
Participant
Mar 30, 2025 6:25 PM UTC
Answered

Unhappy

I tried to start a 7 day free trial to be charged on my account and I'm unable to cancel? 

Amal.
Amal.Correct answer
Legend
Mar 31, 2025 2:33 PM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked the Adobe account linked with the Adobe ID you are using on this community and found an Acrobat premium 7-day trial bought today.

 

To cancel your free Adobe trial, please check the steps shared in the help page https://adobe.ly/4cjdGjA and see if that works. 

 

Let us know if you experience any trouble and need more help.

1 reply

Amal.
Amal.Correct answer
Legend
Mar 31, 2025 2:33 PM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked the Adobe account linked with the Adobe ID you are using on this community and found an Acrobat premium 7-day trial bought today.

 

To cancel your free Adobe trial, please check the steps shared in the help page https://adobe.ly/4cjdGjA and see if that works. 

 

Let us know if you experience any trouble and need more help.

Translate