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mattia24959687hy1w
Participant
June 21, 2022
Question

Unwanted Changing pen colors

  • June 21, 2022
  • 2 replies
  • 708 views

Changing pen colors while in "comment" mode make the previous written text change color.

eg:

1. Select black 

2. Write something with the pencil

3. Select another color for the pen. E.g. red

4. The text written in 2. turns red

 

if in between 2. and 3. I select another tool, except for the eraser, then 4. does not happen.

This topic has been closed for replies.

2 replies

S_S
Community Manager
S_SCommunity Manager
Community Manager
June 22, 2022

Hello Mattia,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

The above example is how the application is designed to work. If you do not select any other tool, the workflow is not disrupted; thus, the application treats the change in color for the entire flow you have been doing.

 

You may refer to the below link for more: Work with PDFs — Acrobat for iOS Help (adobe.com)

 

Let me know if it helps.

 

Thanks,

Souvik.

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
June 22, 2022

Hi @mattia24959687hy1w 

 

Hope you are doing well.

As per the issue description that the color of the pencil changes unwantedly. Would you mind sharing a few more details to understand the issue better?

  1. iOS version and device model?
  2. Application version?
  3.  If possible, please share a video/screen recording that shows the issue clearly.

Make sure that the app is updated to the latest version.

 

We are looking forward to hearing back from you.

 

Thanks,

Harsh

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