Skip to main content
Dazzling_Dream98C6
Dazzling_Dream98C6
Participating Frequently
October 1, 2018
Answered

Update on 01.10'18

  • October 1, 2018
  • 3 replies
  • 1653 views

Greetings,

Today's update have a problem in fill&sign and making a comment options also. When I try to sign or make a comment, the aplication shut down.

This problem wasn't exist before today's update, so it can't be in the phone - I am using SAMSUNG GALAXY NOTE 4.

This topic has been closed for replies.
Correct answer ashumitt8826

Excuse me - I didn't saw it the option, because I was using mobile brouser.

So, I am attaching 3 clips, wich are showing haw the app stop, while trying to mace comment, signature and highlighting.


Thanks for sharing the videos. As we can see from the video, the language on which device is running is Bulgarian. Currently, we are not supporting this language. We will try to fix it soon on Bulgarian. In the meantime, you can switch to English or any supporting locale. You can find the list of the supported locale in the description of adobe acrobat on the play store.

3 replies

michal danielm96017839
michal danielm96017839
Participant
October 3, 2018

I wish you a good day.


After the latest version updates are not adding comments and tagging text. After marking or adding a comment, the app will drop.

Please be quick about this inconvenience.

Thank, Michal Daniel Macko

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    October 2, 2018

    Hi MrsSimeonoff,

    We have tried to replicate the issue at our end.

    However, the application is working fine when we use the Comment or Fill & Sign tools.

    As you are experiencing an issue with the application, please try once to sign out of the application and reboot the device.

    Then try to sign-in again and check if that makes any change.

    If that does not help, try re-installing the application.

    If the issue still persists, please share the OS version installed on your Android device.

    Let us know how it goes.

    We will be waiting for your response.

    Regards,

    Meenakshi

    Dazzling_Dream98C6
    Dazzling_Dream98C6Author
    Participating Frequently
    October 2, 2018

    How can I atach screenshot's here, so you can see it?

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    October 3, 2018

    Please refer to the steps mentioned below to share the screenshots here on the forums:

    - Click on the insert icon provided in the reply window as shown below:

    - An Insert Image window will appear.

    - Then click on Insert Image and browse the location where you have saved the screenshot file.

    - Select the file and click on Open > Insert Image.

    Hope that helps.

    Regards,

    Meenakshi

    S
    shashankg17702517
    Participant
    October 2, 2018

    Thanks for your feedback, Could you please share the problematic PDF on adobereader-android@adobe.com and the comment-text? We will look into the issue.

    Thanks

    Adobe Actobat Team

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices