Urgent Message!!!! help me pls

Forum|Forum|4 years ago
December 13, 2021
1 reply
1060 views

Hello, I have a problem, the subscription was expired and I was surprised that 37.99 dirhams of subscription fees were withdrawn from the card and I did not have the money and I am not ready to subscribe and I canceled it immediately. Please help me to get the money back. Note I canceled the subscription

Cancel subscription

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D

default377zit7t4eeh

Participant

Hey,

I have a similar issue. I believe my subscription has expired yet I continue to be charged AUD$23.58 every month.

I have checked my subscriptions and it says I do not have any! I have tried to contact Adobe several times without success.

I don't want to go to the trouble of canceling my debit card due to other direct debits connected to the card.

Any advice would be appreciated

Thanks

A

Abdulaziz222277413duyAuthor

Participant

Hi, just follow the instructions in the pictures

Harsh Vardhan Pareek

Community Manager

Hi @Abdulaziz222277413duy

Sorry for the delayed response. If you are still facing the issue, then here is a discussion link on a similar issue, please follow the steps suggested there and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

Thanks,

Harsh

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