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Ana Karolina303519409cbl
Participant
June 7, 2023
Question

Urgente

  • June 7, 2023
  • 1 reply
  • 270 views

Boa tarde preciso que vocês entre em contato comigo para fazer um estorno uma conta urgente 

me respondam assim que possível 

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1 reply

Souvik Sadhu
Souvik Sadhu
Legend
June 7, 2023

Hello @Ana Karolina303519409cbl,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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