Vedr. Opsigelse

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Hej

Jeg har set i har trukket 559 dkr på min konto for en app jeg ikke bruger. Jeg har opsagt den dd og ønsker at få resterende beløb retur ud over den måned der er gået. Jeg mindes ikke at have aktiveret købet. Mvh Lone

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Souvik SadhuCorrect answer

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Hello Leone,

I hope you are doing well. I am sorry for your experience with ADobe.

I checked with the Email Address registered in the community nad could not find any active subscription on the account IF you are charged, please share the receipts of the transaction against Adobe so that we can check on it further and assist you better.

Looking forward to hearing from you.

Thanks,

Souvik.

J

jari34137158cdmg

Participant

Jeg vil avslutte min Creativ Cloud og Photo shop men finner ikke hvor jeg skall gjøre det?

Mvh Jari

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Souvik Sadhu

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Hi @jari34137158cdmg,

Hope you are doing well.

You can check the given help page to learn more: How to cancel Adobe trial or subscription

Hope this helps.

-Souvik

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Souvik SadhuCorrect answer

Legend

Hello Leone,

I hope you are doing well. I am sorry for your experience with ADobe.

I checked with the Email Address registered in the community nad could not find any active subscription on the account IF you are charged, please share the receipts of the transaction against Adobe so that we can check on it further and assist you better.

Looking forward to hearing from you.

Thanks,

Souvik.

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