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L
Lone25310814ptqb
Participant
July 19, 2022
Answered

Vedr. Opsigelse

  • July 19, 2022
  • 2 replies
  • 996 views

Hej

Jeg har set i har trukket 559 dkr på min konto for en app jeg ikke bruger. Jeg har opsagt den dd og ønsker at få resterende beløb retur ud over den måned der er gået. Jeg mindes ikke at have aktiveret købet. Mvh Lone

    This topic has been closed for replies.
    Correct answer S_S

    Hello Leone,

     

    I hope you are doing well. I am sorry for your experience with ADobe.

     

    I checked with the Email Address registered in the community nad could not find any active subscription on the account IF you are charged, please share the receipts of the transaction against Adobe so that we can check on it further and assist you better.

     

    Looking forward to hearing from you.

     

    Thanks,

    Souvik.

    2 replies

    J
    jari34137158cdmg
    Participant
    December 8, 2023

    Jeg vil avslutte min Creativ Cloud og Photo shop men finner ikke hvor jeg skall gjøre det?

     

    Mvh Jari

     

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    December 10, 2023

    Hi @jari34137158cdmg,

     

    Hope you are doing well. 

     

    You can check the given help page to learn more: How to cancel Adobe trial or subscription

     

    Hope this helps.

     

    -Souvik

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    July 19, 2022

    Hello Leone,

     

    I hope you are doing well. I am sorry for your experience with ADobe.

     

    I checked with the Email Address registered in the community nad could not find any active subscription on the account IF you are charged, please share the receipts of the transaction against Adobe so that we can check on it further and assist you better.

     

    Looking forward to hearing from you.

     

    Thanks,

    Souvik.

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