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Participant
Jul 21, 2025 3:04 AM UTC
Question

Verification complete


verification unable to download 

1 reply

Amal.
Legend
Jul 21, 2025 3:16 AM UTC

Hi there, 

 

Hope you are doing well and thanks for reaching out.

 

If you're prompted for verification when using Acrobat Reader mobile, it likely means two-factor authentication is enabled on your Adobe account for added security.  

 

For more information, please check the help page https://adobe.ly/4nW7EdQ see if that works.

 

If that is not the case, please share more details and a small video recording of the steps you are taking and the issue as it occur for more clarity and understanding.



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