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catherineh181071
Participant
Nov 10, 2021 5:39 PM UTC
Answered

Video won't play in Acrobat on iPad

I have used Rich Media to add videos in a PDF. It works well on my desktop computer but when opened on an iPad (which is required for final use) the poster remains but the videos won't play. 

 

I have tried different Apps (eg PDF Expert - videos play but the fonts get subsituted, Books - button links work but no video). I have also tried adding the video in InDesign but that still doesn't work. 

Any advice would be very welcome! 

 

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radzmar
radzmarCorrect answer
Community Expert
Nov 10, 2021 8:39 PM UTC

Rich Media in PDF requires the Flash Player plugin with has been discontinued in 2020. The feature is almost dead, especially on mobilde devices, I'm afraid.

1 reply

radzmar
Community Expert
radzmarCommunity ExpertCorrect answer
Community Expert
Nov 10, 2021 8:39 PM UTC

Rich Media in PDF requires the Flash Player plugin with has been discontinued in 2020. The feature is almost dead, especially on mobilde devices, I'm afraid.

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