Waiting for connection message appear when combining pdf files

Hi @gabriela_3667,

Hope you are doing well. Sorry for the trouble.

Do you still see the issue? I checked our servers during that time, and they were running fine.

Would you mind trying to use your phone's cellular data and then try the same workflow again?

Also, to test, you might want to try the online portal https://adobe.ly/3PsROaK and check if the features work there.

Let us know how it goes, so we can investigate further.