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Maddison304585033xs6
Participant
June 12, 2023
Question

Want to open pdf on iphone

  • June 12, 2023
  • 1 reply
  • 544 views

Really need to open a file and only have iPhone but the it say this form required adobe acrobat reader dc for Mac or windows but I don't have Mac or windows just my iPhone. Please help!! 

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 13, 2023

    Hi @Maddison304585033xs6,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    The error message you mentioned is generally seen on government forms or forms created in an XFA Architecture. More information here: PDF won’t display. Please wait

     

    We are constantly improving the experience with file opening in the application and would like to have a sample file from you to test and try to get the appropriate changes in future updates.

     

    Would you mind sharing a few pieces of information for further investigation:

    1. The app version of Acrobat Reader Mobile you use (go to Profile-> About Acrobat);

    2. The iOS version you are on;

    3. A screenshot of the error you see;

    4. A sample form for our team to test.

     

    Look forward to hearing from you.

     

    -Souvik

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