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Participant
October 3, 2026
Question

was charged for a cancelled subscription

  • October 3, 2026
  • 1 reply
  • 5 views

hi, i was charged on my bank account a subscription that was cancelled. I have proof that i had cancelled it before the next billing. i need to get refunded. 

    1 reply

    jane-e
    Community Expert
    Community Expert
    October 3, 2026

    ​@Exuberant_world20bf 

    Adobe does not collect the payments for the Premium edition of the free Adobe Acrobat Reader for mobile. Contact the App Store (Apple) or Google Play (Android).

    Jane