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Correct answer MobileDeveloperCK

Hi,

I think that your forms data is saved and still there.  But the PDF previewer that Box uses does not show forms data or comments.  Apple iOS apps (e.g. Mail, Safari, iBooks) have the same problem (i.e. the lack of support for forms and comments).

Please download your PDF form from Box and open it in Acrobat DC for iOS or the desktop version of Reader.  You will be able to view the forms data again.

Hope this helps.

2 replies

T
TSHUSESADOBE
Participant
September 21, 2019

I'm wondering if anyone has used an Acroform in the form of a Job Application in PDF form? My Job Application PDF file is acting up, and I don't know what the reason is. It could be that the app file needs to be updated, but I don't know. I've tried a few different PDF programs. Extra: I'm using a MacBook Air. Mac OS 10.14

M
Community Manager
MobileDeveloperCKCommunity Manager
Community Manager
April 14, 2015

Hi,

I presume that the following is the message you see.

"AcroForm" usually refers to the PDF form that is authored with Adobe Acrobat Pro/Standard and that is not a special type of static or dynamic XFA form authored with Adobe LiveCycle Designer.

You can fill out an AcroForm in Acrobat DC mobile products (for iOS and Android).

Instead of selecting "Fill & Sign" (which is a separate Adobe app), would you simply open the form and fill it out in Acrobat DC for iOS?

Do you see field highlighting in light blue like this?

R
roxannar14182930Author
Participant
April 16, 2015

‌thank you for the information. The problem I'm having now is the information I enter on the document is not being saved once I upload the document to Box. Is there something else I need to be doing?

M
Community Manager
MobileDeveloperCKCommunity ManagerCorrect answer
Community Manager
April 17, 2015

Hi,

I think that your forms data is saved and still there.  But the PDF previewer that Box uses does not show forms data or comments.  Apple iOS apps (e.g. Mail, Safari, iBooks) have the same problem (i.e. the lack of support for forms and comments).

Please download your PDF form from Box and open it in Acrobat DC for iOS or the desktop version of Reader.  You will be able to view the forms data again.

Hope this helps.

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