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S_S
Community Manager
Community Manager
July 30, 2023

Hi @MAKSYM5EF3,

 

Hope you are doing well. Sorry for your experience.

 

I suggest logging in to: Change the country associated with your Adobe account and check the country/region your account is associated with.

 

A possible reason I could think of is that your account's region is selected as a country where Adobe doe not provide services, while the language is chosen as English (UK).

 

Let us know if that is not the case, and I will check with the team for further deep dive.

 

Look forward to hearing from you.

 

-Souvik