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esenthil32819801fs4n
Participant
Oct 10, 2023 5:41 AM UTC
Question

WhatsApp docs as files and not links

Why are whatsapp forwards of Adobe documents sent as links.. how to change it as files

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    1 reply

    Souvik Sadhu
    Souvik Sadhu
    Legend
    Oct 10, 2023 8:02 AM UTC

    Hi @esenthil32819801fs4n,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Have you checked if you are clicking the option "Send a Copy"? If not, Reader Mobile will try to upload the file to your Cloud Storage and generate a shareable link.

     

    If the above doesn't help, please share a screen recording of the event happening for better understanding and assistance.

     

    Look forward to hearing from you.

     

    -Souvik

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