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HemaID
HemaID
Participant
May 3, 2026
Answered

When activating airtel reward country showing wrong

I have airtel reward worth Rs 4000/ for Adobe subscription , but when trying to activate the subscription, an error message saying this Adobe site doesn't match your location. my subscription id is m.hemanair@gmail.com.  please rectify and help me activate my account 

    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    May 4, 2026

    Hi there 

     

    Hope you are dong well and thanks for reaching out. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and can see that its associated to US. Please refer to the section Change the country when you have an active subscription in the help page https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html once done try to activate the airtel reward again and see if that works.

     

    Let us know how it goes.

     

    ~Amal

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    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 4, 2026

    Hi there 

     

    Hope you are dong well and thanks for reaching out. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and can see that its associated to US. Please refer to the section Change the country when you have an active subscription in the help page https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html once done try to activate the airtel reward again and see if that works.

     

    Let us know how it goes.

     

    ~Amal

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