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nikolayb75623333
Participant
December 12, 2018
Question

White boxes

  • December 12, 2018
  • 1 reply
  • 501 views

I seeb white boxes in pdf.

But only in adobe reader in android.

Any other readers work fine.

This topic has been closed for replies.

1 reply

Adorobat
Adorobat
Participating Frequently
December 12, 2018

Hi nikolayb,

As per the issue description mentioned above, you are seeing white boxes on a pdf, is that correct?

Does this happen with a specific pdf file only? Have you tried opening other pdf files in Acrobat?

Would it be possible to share the screenshot of the issue with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Also, let us know dot version of acrobat and android version installed on the device? You may refer to the steps given in the following help document for the same: Acrobat Reader Help for Android: Troubleshooting FAQs

Let us know if you need any help.

Shivam

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