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Participant
Aug 18, 2023 11:15 AM UTC
Answered

Why above started to share a link instead of document itself

Why Adobe started to share a link instead of document itself? I am the premium user for adobe reader and scan mobile, however I can not send the document through email or using another tool, what I sent is just a link of adobe webpage. This problem started recently. 

 

if they don't fix it, I am going to quit using adobe scan and reader mobile forever.

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Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Sep 1, 2023 8:57 AM UTC

Hi @Engin31749588nw82,

 

Hope you are doing well. Sorry for the trouble.

 

Please update the application to the latest version (23.08.00) and let us know if you can share the files.

 

Thanks,

Souvik

4 replies

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Sep 1, 2023 8:57 AM UTC

Hi @Engin31749588nw82,

 

Hope you are doing well. Sorry for the trouble.

 

Please update the application to the latest version (23.08.00) and let us know if you can share the files.

 

Thanks,

Souvik

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Participant
Sep 1, 2023 9:04 AM UTC
It’s solved thank you
That was so annoying.

Thanks,
Engin
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Souvik Sadhu
Legend
Sep 1, 2023 10:31 AM UTC

@Engin31749588nw82 Thank you for letting us know that it works for you.

 

-Souvik

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Adobe Employee
Aug 22, 2023 4:42 PM UTC

hi Engin31749588nw82,

Thank you for contacting us. Would you mind to update the latest Acrobat Reader 23.08.00 which is available now in App Store and see if the issue is still happening?

Regards

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