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Zesty_Aurad7e2
Participant
September 10, 2026
Question

Why am I being charged

  • September 10, 2026
  • 1 reply
  • 8 views

I never had a subscription, I always had the free account and I am constantly being charged numerous times for........ something...... I can't even keep money on my card because of it. Make it stop

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager
    Community Manager
    September 11, 2026

    ​Hi @Zesty_Aurad7e2 

    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble. 

    Please check the steps shared in the help article https://adobe.ly/4xIVQ3c  and see if that works for you. 

    Regards
    Amal

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