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Participant
September 14, 2026
Question

Why am I being charged for a subscription I do not have

  • September 14, 2026
  • 1 reply
  • 6 views

I do not have an active subscription and you guys tried charging me almost 30$ for one this morning, twice. 

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    September 15, 2026

    Hi there


    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing. 


    Please check the steps shared in the help article https://adobe.ly/4hKoEDc and see if that works.


    Regards
    Amal