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daifukub49274195
daifukub49274195
Participant
February 5, 2018
Question

Why can I no longer view my drop box files on adobe???

  • February 5, 2018
  • 1 reply
  • 660 views

I have had both adobe and Dropbox synced and view my PDF files but since today in the adobe app I can’t even view my Dropbox files

This topic has been closed for replies.

1 reply

M
MobileDeveloperCK
Legend
February 5, 2018

Hi daifukub49274195​,

Is it possible that you were signed out from Adobe Document Cloud and Dropbox?  Please go to My Account to check if you are signed in.

What is the iOS version?  Go to Settings > General > About > Version.

What is the version of Acrobat Reader?  Go to Settings > Adobe Acrobat > Version.

If the Acrobat version is older than 18.01.22, please update to 18.01.22 from the App Store and sign into Adobe Document Cloud and link to Dropbox again.

Please let us know what you find.

Thank you.

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