Skip to main content
Participant
April 7, 2023
Question

Why can't I delete certain files?

  • April 7, 2023
  • 1 reply
  • 394 views

I'm trying to clean up my files and delete some. I select them and there's a check mark beside them but it says I can't delete "some files".  But it doesn't explain why.

This topic has been closed for replies.

1 reply

S_S
Community Manager
Community Manager
April 8, 2023

Hi @Donna29295890l3sd,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Do you see the logo of the location the file in saved? (The location icon would be just below the file name for every file without fail)

 

If the logo isn't there, the file has already been deleted or moved from the location.

 

What I suggest you in such a case is to clear the file name from the recent list.

 

Hope this helps. If this is not what you were looking for, please respond and we would troubleshoot further.

 

-Souvik