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Participant
August 18, 2021
Question

Why can't I easily cancel my subscription

  • August 18, 2021
  • 1 reply
  • 238 views

I have tried to cancel my subscription but I keep going round in circles. 

 

This topic has been closed for replies.

1 reply

Ria Tagra
Inspiring
September 21, 2021

Hi,   

   

Hope you are doing well.  

   

Don’t worry, you can cancel the subscription and ask for refund from your end. Before we let you go do you mind sharing the reason for the cancellation?  

For IOS   

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.   

 https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription 

  

For Android.   

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.   

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html#cancel-a-subscription 

   

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.   

   

Regards   

Ria