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kristenm50680366
Participant
Jan 20, 2019 9:09 AM UTC
Question

Why can’t I use the arrow keys on my Smart Keyboard folio to navigate a pdf?

I use my arrow keys to navigate Acrobat when on my Mac desktop, why doesn’t the app for Ipad allow my Smart Keyboard arrow keys to perform the same function? I need a way to click or tap directly to the next/previous page, I cannot figure out how to do this.

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26 replies

Participant
Jan 25, 2024 6:59 PM UTC

ADOBE, WAKE UP.  this issue has been going on for years.  FIX IT!!  why cant we simply use our keyboards to move through a pdf, as computer users have done for decades???????????

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Souvik Sadhu
Legend
Feb 3, 2024 12:14 PM UTC

Hi @wmm1, There are differences regarding the behavior of mobile and desktop due to the architecture and the processing powers.

 

The feature has been in contention for deployment with the dev team for some time now.

 

I'll check with them to see if there has been any update.

 

-Souvik

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adamfilipow
Participating Frequently
Jul 24, 2024 5:22 PM UTC

5 months later..

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jayashreen2222992
Participant
Mar 7, 2022 3:30 PM UTC

And its still not working on the Smart Keyboard ... why can't u guys just resolve it , what's the purpose of a keyboard if I can't use half of it 

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Harsh Vardhan Pareek
Participating Frequently
Mar 8, 2022 1:11 PM UTC

Hi @jayashreen2222992 

 

Sorry for the trouble. Could you please share a few more details?

1. Application version?

2. iOS version?

Make sure that the application is up to date.

 

Thanks,

Harsh

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Participant
Sep 15, 2022 9:09 PM UTC

Hi, I think I'm experiencing the same issue. Using Acrobat on an older iPad Pro, the arrow keys on the apple Smart Keyboard used to work when editing a document, but several months ago the functionality stopped. The arrow keys simply don't work anymore. I have experienced this over many versions of acrobat and with two different smart keyboards on the same ipad. My ipad model is: iPad Pro (12.9-inch) (2nd generation). Thanks!

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Adorobat
Participating Frequently
Jan 21, 2019 4:24 PM UTC

Hi kristenm,

As per the issue description mentioned above, you want to navigate acrobat using arrow keys on the keyboard, is that correct?

This functionality is not available in acrobat reader app. However, you may share your feedback using this link: Adobe Acrobat for iPhone and iPad - Feature Request/Bug Report Form

You may also refer to the following forum threads discussing the similar issue:

Re: Why does Acrobat Reader for iPad not allow third party products like iRig Blue Turn to turn pages over Bluetooth?

Re: How to use keyboard when select dropdown list in IPHONE/IPAD with Adobe Acrobat PDF

Re: Bluetooth keyboard support

Let us know if you have any query.

Shivam

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Participant
Feb 28, 2022 11:05 PM UTC

Why hasn't this happened yet!  It's been 3 years.  It's freakin unbelievable you can't naviagate with the arrow keys.  (Pulls out hair)

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Harsh Vardhan Pareek
Participating Frequently
Mar 1, 2022 11:31 AM UTC

Hi @Scott22625172c0dg 

 

Sorry for the trouble. This issue was under test with our engineering team, and now you can expect a fix in the upcoming release. 

Thanks again for your patience.

 

~Harsh

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