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Participant
October 2, 2026
Question

Why did i recently get charged $6.26 when i cancelled subscription months ago and it already said my payment method was suspended?

  • October 2, 2026
  • 1 reply
  • 12 views

Why did i recently get charged $6.26 when i cancelled subscription months ago and it already said my payment method was suspended?

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    October 2, 2026

    Hi there

    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing. 

    Please check the steps shared in the help article https://adobe.ly/4hKoEDc and see if that works.


    Regards
    Amal