Skip to main content
K
kelsheldorl
Participant
August 30, 2017
Question

Why does my highlighting keep disappearing.

  • August 30, 2017
  • 1 reply
  • 3718 views

I keep highlighting documents and occasionally the highlighting will disappear? i can often view the highlighted item after it's saved and then a couple of days later the highlighting disappears? When I look in the recent folder it doesn't show the highlighted document either?

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
August 31, 2017

Hi Kelsheldorl,

What is the exact version of the application you are working on? And when was the last time you have updated it?

Go to Settings>Adobe Acrobat>Version

Also,

Reboot you device completely.

Check for the application update, Open App store>Tap the Updates icon at the bottom right corner>Adobe Acrobat (update,if its pending)

Let us know the result.

Regards,

Akanchha

patriciav16817431
patriciav16817431
Participant
April 29, 2018

Hello,

I am experiencing the same problem. I am using adober reader on my ipad. I mark highlights in my documents, mostly books, which disappear after closing and re-opening the document. Please advise. Thank you.

Patricia Voege

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices