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Alex247592176x0n
Participant
June 7, 2022
Question

Why I can’t edit a PDF?

  • June 7, 2022
  • 1 reply
  • 388 views

While trying to edit a PDF it says I need to subscribe but I am already subscribed. On the iPhone app I am able to but when I use the MacBook app that's where it becomes a challange. If I can't use the premium features in both devices then I will be canceling the subscription since it is pointless. Please advise. Thank you!

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
June 7, 2022

Hello Alex,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

I checked using the e-mail address through which you are registered over the Adobe Community and saw that you are subscribed to Acrobat Premium.

 

Acrobat Premium is a mobile and web-based subscription. To use the premium features on the desktop version, you need to be subscribed to Acrobat DC / Pro DC. Using these subscription models will enable you to work simultaneously on both devices without issues.

 

To learn more, click Adobe Acrobat Pro pricing & options | Adobe Acrobat

 

I hope this answers your question.

 

Thanks,

Souvik.

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