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Participant
December 3, 2020
Question

Why is it so difficult to cancel premium account?

  • December 3, 2020
  • 3 replies
  • 863 views

Why is it so hard to cancel my premium account? All I can guess is that Adobe wants that money every month. 

This topic has been closed for replies.

3 replies

Adobe Employee
December 6, 2020

Hi,

To cancel the subscription, please follow the following steps:

  • Open Adobe Acrobat app
  • Click on “Settings” (human like icon on the top right of Home page)
  • Tap “Subscriptions” and then Tap “Manage Subscriptions”.
  • You are now in Play Store. Choose the item that you want to cancel and then tap “Cancel Subscription”.

Thanks

Acrobat Android Team

Meenakshi Negi
Community Manager
Community Manager
December 4, 2020

Hello,

 

Thank you for reaching out and sorry for the trouble.

 

As you are trying to cancel the Acrobat Premium subscription, would you mind sharing the reason with us?

You may refer to the steps suggested in the following help link to cancel the subscription: https://www.adobe.com/devnet-docs/acrobat/android/en/index.html#canceling-a-subscription 

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

Bernd Alheit
Community Expert
Community Expert
December 4, 2020

You can manage the plan at:

https://account.adobe.com/plans