Why is my account nor working properly. I can no longer edit my pdf's like I once did and it says that I don't have a subscription, but I pay.

Before July of this year (2026), I used to be able to have full discretion with my documents: edit, convert, insert or remove pages, and combine documents. Now, I can no longer do that, and it keeps telling me that I don't have an account. What is the problem? I've been paying monthly, but now it's like you're taking my money and not giving me what I pay for. 

1) What happened to my monthly payments of $20 that gave me my subscriptions to Adobe like I once did?

2) Why did I need to pay another $60 for a subscription that I already had? Renewal is one thing, but it said that I didn't even have an account anymore.

3) I would like to go back to my previous subscription setup and accesses and a refund for a new subscription that recently paid for but still cannot access through any of my devices.

Thank you