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jasondash
Participant
January 16, 2018
Answered

Why is my Ipad Adobe Reader kept saying that my doc is read only version

  • January 16, 2018
  • 61 replies
  • 44608 views

hello everyone,

I use my Ipad to read and edit documents. Recently, I updated the software to the latest version IOS version.

The problem is that ever time I use the reader, the app will prompt me by saying that the document was a “read only“ version and requires me to create a local copy. What’s worse is that after creating a local copy, the same problem arises after awhile

All these problems doesn’t exist before the update and I am Sure that the documents are not “read only version”. Appreciate any help here!

    Correct answer MobileDeveloperCK

    Hi jasondash​, domenb73821963​, trieste2​, cayleyc66155824​, bronsonc49638062​,

    We just released Acrobat Reader 18.01.22 to the App Store.

    This is the latest official release as of January 23.  Some of you have already installed the pre-release version that is identical to the one in the App Store.

    Please give it a try and let us know if it works for you.

    Thank you!

    61 replies

    Show previous replies
    MobileDeveloperCK
    Legend
    January 20, 2018

    Hi jasondash, domenb73821963,

    We believe that we fixed the problem that you've experienced.

    I sent forum private messages to both of you to see if you are interested in evaluating the pre-release version of Acrobat Reader that contains the fix.

    Thank you!

      trieste2
      Participant
      January 22, 2018

      I have experienced the same annoying issue & I need this to be addressed, whether it’s via this pre-release, or another way

      MobileDeveloperCK
      Legend
      January 22, 2018

      Hi trieste2​,

      I sent a forum private message to you as well.

      Thank you.

      MobileDeveloperCK
      Legend
      January 16, 2018

      Hi jasondash​,

      You have encountered a defect in Acrobat Reader 18.01.15.

      Acrobat Reader displays the "Read-Only Document" alert and fails to save pending changes when you

      • switch to other apps
      • let your iPad/iPhone go to sleep

      A short-term workaround for the problem is to tap the < (Back) button to close your PDF document to save changes before switching to other apps or letting your iPad/iPhone go to sleep.

      We are actively working on a fix and trying to release a new update to the App Store as soon as possible.

      Sorry for the inconvenience caused.

      domenb73821963
      Participant
      January 20, 2018

      I have the same problem. I use the Back and re-open the file, but its annonying. Hope its fixed soon.

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