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Participant
Oct 17, 2026 3:08 PM UTC
Question

Why my dana got mines 164k idr, but my Adobe not premium

 

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    Oct 20, 2026 11:47 AM UTC

    ​Hi @wise_leader920b 

    Hope you are doing well, and thanks for reaching out. 

    I have checked your Adobe account linked to the Adobe ID you are using on this community and am unable to track any active/paid plan. 

    If you have used a different email/Adobe ID for the subscription, please log out of the application, reboot the device, and log in again with the correct Adobe ID to see if that helps.

    Let us know how it goes.

    Regards

    Amal

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