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Participant
Oct 15, 2026 1:44 PM UTC
Question

Why was I charged 9.99 on my Apple Pay when the offer was a free 7 day trail? I need a refund I have canceled it

I need a refund

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    Oct 16, 2026 3:42 PM UTC

    ​Hi @Electric_childb3f4 

    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy. 

    Regards
    Amal

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