Why wont my pdf convert to Pdf/x

Question

I am trying to make book covers using a mixture of canva and adobe. I am trying to convert the attached into PDF/X-1a I can't. Despite WASTING money on this app I don't seem to have access to the tools to do so. I can convert it from png to basic pdf, BUT ingramspark wants PDFX-1a and I CANT access the tools or the save as feature (which is how the internet said you are supposed to do it) is this because I am on a tablet?

Also despite the png being created in a digital medium this system thinks it is a scan... which it isn't.

Amal. · Accepted Answer

Hi there,Hope you're doing well, and thanks for reaching out.The option to save a PDF as PDF/X-1a is currently not available in the Acrobat mobile app. To access this feature, you'll need to use Acrobat Pro on desktop.For more details, you can refer to our help page here: https://adobe.ly/4k9Q2bI You may also share your feedback with the engineering team here https://acrobat.uservoice.com/forums/595576-acrobat-reader-for-android Let me know if you have any other questions.

Silke ichtus · Answer

ganz einfache Lösung den normalen PDF löschen und den PDF X hochladen, dann können sie alles ändern und ihre PDF kommen dann automatisch PDF X  an sie versandt. und das PRdogramm kostet sie nichts.

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